OMBUDSMAN SERVICES
- Insurance
Ombudsman Service
The Insurance Ombudsman Service
- IOS assists in resolving disputes between
consumers and participating companies. If you have a
dispute with a insurance company then IOS may be able to
help you resolve it. Information on IOS procedures,
jurisdiction, decision making and other services are
under "What We Do"
HERE.
Independent decision makers are appointed by the
Board to determine disputes referred to the Service.
Contact The
Insurance Ombudsman Service - IOS
Consumer Information
Financial Hardship Provisions under the
Code
If you hold an insurance policy with the
Insurance Provider and you have lodged a claim
with your Insurance Provider, and you can
satisfactorily show your Insurance Provider that
you are in urgent financial need of the benefits
you are entitled to under your policy, your
Insurance Provider must within five business
days:
MORE
Participating Companies
Insurers
AAMI
Accident & Health International Pty Ltd
Allianz Australia Insurance Ltd
Australian Alliance Insurance Company Ltd
(APIA, Shannons and IMR)
Australian Insurance Corporation Pty Limited (AIC)
Australian International Insurance Ltd
Auto and General Insurance Company Limited
Columbus Direct Travel Insurance
CommInsure
Credicorp Insurance Pty Ltd
Elders Insurance Limited
Guild Insurance Limited
HBF Health Funds Inc.
IAG Limited
CGU Insurance Limited
CGU Insurance Limited
HBA General Insurance
Mutual Community General Insurance
NRMA Insurance NSW/ACT
NRMA Insurance QLD
RACV
SGIC
SGIO
ING Australia Limited
Lloyd’s Australia Limited
Lumley General Insurance Limited
MB Insurance Group Pty Limited
Mitsui Sumitomo Insurance
Mondial Group
MTA Insurance Limited
QBE Insurance (Aust) Ltd
RACQ Insurance Limited
St Andrew Australia
Suncorp
Swann Insurance
Toyota Insurance
Vero Travel
Virginia Surety Company, Inc (VSC)
Wesfarmers Federation Insurance Ltd
Westpac General Insurance
Western QBE and QBE Travel
Zurich Financial Services Australia Limited
LIST
OF
Underwriting Agents & Related Entities
Medical Insures
Reinsurers
Code Participants
BACK TO CONSUMER
PROTECTION